Serve as the client liaison for all incoming intake calls to the organization in a welcoming, energetic manner.
Demonstrate knowledge of organizational structure and criteria to clients, providing educated answers to clinical questions.
Initiate client Biopsychosocial Assessment by utilizing motivational interviewing techniques and schedule initial intake appointment utilizing EMR.
Groups Recover Together was founded in 2014 to make treatment for opioid addiction respectful, accessible, and affordable. They empower their members to regain control of their lives through a combination of community support, outpatient weekly group therapy and medication.
Manages referral and case activity, ensuring follow-up and response to hospitals meet the mission and best serve donor families.
Participates in a remote work capacity with a schedule that provides oversight of new and open referrals and dispatching of staff 24/7/365.
Collaborates with NEDS team members and key hospital partners in a Critical Care/ICU setting, providing good customer service.
New England Donor Services (NEDS) coordinates organ and tissue donation in Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island, the eastern counties of Vermont and Bermuda. They work with over 200 hospitals and serves nearly 15 million people in our region. With approximately $150M in operating revenues, NEDS employs 387 clinical and non-clinical staff members throughout New England and across the country.